29+ Years’ Strategic Operations Experience with a proven record of success delivering superior customer relationship management while optimizing operational productivity and efficiencies, functioning as a catalyst and change agent with a global, Fortune 500 company in the Telecommunication industry. Led cross-functional teams in harnessing technology to streamline operations and orchestrate client-enabled technology.
Core professional competencies include:
* Multi-Unit Operations Management * Multimillion-Dollar P&L Management * Risk Management
* Project Planning & Development * Team Building and Staff Retention * Process Analysis
* Metric Performance Management * Customer Relations and Satisfaction * Process Improvement
* Personal Training and Development * Cost Reduction and Budgeting * Compliance Management
* Inventory Procurement * Productivity and Efficiency * Time Management
our service area